Welcome to Derek Frames. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other details you provide when contacting us or using our services.
• Payment Information: If applicable, we may collect payment details for processing transactions securely.
• Usage Data: Information about your interactions with our website, such as IP addresses, browser type, and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services, including cinematic videography, documentary filmmaking, creative storytelling, and video production.
• To process payments and manage bookings.
• To communicate with you regarding inquiries, updates, or promotions.
• To analyze website traffic and enhance user experience.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

• When required by law or to comply with legal obligations.
• With service providers that help us operate our business (e.g., payment processors, hosting services).
• In case of a business transfer, such as a merger or acquisition.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control or disable cookies through your browser settings.

5. Opt-Out Instructions

You have the right to opt out of certain communications and data collection practices:

• Email Marketing: You can unsubscribe from our emails by clicking the “Unsubscribe” link in any email or by contacting us at [[email protected]].
• Analytics & Tracking: You can adjust your browser settings to refuse cookies or use opt-out tools provided by analytics services.

6. Data Security

We implement security measures to protect your personal information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Restrict or object to the processing of your data.
• Request a copy of the information we hold about you.

For any privacy-related requests, please contact us at [[email protected]].

8. Changes to This Policy

We may update this Privacy Policy from time to time. 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].